PRO FX® – Your Privacy Rights
We at PRO FX ® deeply value our relationship with our customers, and we are committed to making your experience with our company a pleasant and memorable one. This extends from the products we create to the service we provide before, during and after your purchase. At PRO FX ® we believe that your interaction with us should result in extraordinary and lasting experiences. For that to happen, it’s important to establish and maintain your trust. When we ask for personal information for any reason on this website, we will provide a link to this policy statement. Ensuring that you understand how personal information is obtained and used is important to us. The following is an overview of some of the means by which we may obtain customer information:
>> Online transactions and surveys, sweepstakes entries, electronic resumes and email >> Telephone, mail and PRO FX ® store transactions >> PRO FX ® music shows/events, social networking portals
This policy may be revised from time to time. We will post all changes on this website. This policy is specific to PRO FX ® operations in India, and applies to information you submit online as well as through other channels. This policy is here for your convenience and is not intended to create a binding obligation. Should you have any questions, please contact us at + 91 80 65686722, click here [email protected] to send us email or send a letter to:
PRO FX Tech Private Limited
64, Church Street,
Bengaluru – 560001
PRO FX® realizes that privacy and security are primary concerns to online customers. We utilize a variety of measures to maintain the integrity of personal information, including encryption technology to facilitate the transmission of your information on all our secure web pages.
We appreciate that you have provided us with your personal information. We strive to maintain the privacy of such information.
This Policy describes what non-public personal information we collect about you, why we collect it and when we may share it with others.
It also discusses the steps you may take to limit our sharing of information about you with affiliated PRO FX® stores and with nonaffiliated third parties. We hope this Policy will help you understand how we collect and share nonpublic personal information that we gather about you.
Throughout this Policy, we refer to the nonpublic information that personally identifies you as “personal information.”
To serve you better and manage our business, it is important that we collect and maintain accurate information about you. We obtain this information from applications and other forms you submit to us, from your dealings with us, from consumer reporting agencies, from our websites and from third parties and other sources.
>> We may collect information such as your name, address, email address, telephone/fax numbers, applications and other forms you submit to us.
>> Other sources, such as if someone sends a gift to you.
Should you have choices about our use and sharing of your personal information for marketing purposes. You may, at any time, ask us not to:
>> Use your personal information to contact you by email, postal mail or phone regarding PRO FX® products, services, promotions and special events that might appeal to your interests
>> Share your name and contact information with our affiliates so that they may contact you by email, postal mail or phone regarding products, services, promotions or special events that might appeal to your interests Please visit Communication Preferences or call PRO FX® + 91 80 65686722 to express your privacy preferences.
You may also have the opportunity to express your privacy preferences when submitting certain information to us, such as during a transaction or on an event registration form. In addition, our email marketing communications always include a method for you to unsubscribe from our email list.
Please note that, regardless of your request, we may still use and share certain information as permitted or required by applicable law.
WHEN DO WE DISCLOSE PERSONAL INFORMATION WE COLLECT ABOUT YOU?
To provide you with the products and services you request, to serve you better and to manage our business, we may disclose personal information we collect about you to other PRO FX® branches.
Information we disclose to other PRO FX® branches
In order to manage your account(s) effectively, including servicing and processing your transactions, to let you know about products and services offered by us and as otherwise required or permitted by law, we may disclose personal information about you to other PRO FX® branches. Offers for products and services from other PRO FX® are developed under conditions designed to safeguard your personal information.
Information we disclose to third parties
We do not disclose personal information that we collect about you to nonaffiliated third parties except to enable them to provide marketing or other services on our behalf, to perform joint marketing agreements with financial institutions or as otherwise required or permitted by law. For example, some instances where we may disclose information about you to third parties include: For servicing and processing transactions, to protect against fraud, for institutional risk control, to respond to judicial process or to perform services on our behalf. When we share personal information about you with these companies, they are required to limit their use of personal information to the particular purpose for which it was shared, and they are not allowed to share personal information with others except to fulfill that limited purpose.
HOW DO WE PROTECT THE SECURITY AND CONFIDENTIALITY OF PERSONAL INFORMATION WE COLLECT ABOUT YOU?
We maintain physical, electronic and procedural security measures to help safeguard the personal information we collect about you. We have internal policies governing the proper handling of client information. Third parties that provide support or marketing services on our behalf may also receive personal information about you, and we require them to adhere to confidentiality standards with respect to such information.
HOW CAN YOU LIMIT THE SHARING OF CERTAIN TYPES OF PERSONAL INFORMATION WE COLLECT ABOUT YOU?
We respect your privacy and offer you choices as to whether we share personal information about you. If you prefer that we not disclose your nonpublic information to nonaffiliated third parties, you may “opt out” of those disclosures. That is, you may direct us not to make those disclosures (other than disclosures permitted by law).
We may also share information with other PRO FX® branches. Please note that, even if you choose to direct us not to share eligibility information with other PRO FX® branches (“opt out”), we may still share personal information about you, including eligibility information, with those companies and with nonaffiliated third parties to process transactions, to service your account and in other circumstances excluded from the opt out under applicable law. We may also share certain other types of personal information about you with other PRO FX® branches-such as your name, address, telephone number, email address and account number(s), and information about your transactions and experiences with us.
If you have previously notified us about your privacy preferences, it is not necessary to do so again unless you decide to change your preferences. Your opt-out preference will remain in effect with respect to this Policy (as may be amended) until you notify us otherwise in writing. Your decision to opt out may affect the types of products and services that are made available to you.
In order to process your request, we require that the request be provided by you directly and not through a third party.
We take reasonable steps to protect your personal information using physical, electronic or procedural security measures appropriate to the sensitivity of the information in our custody or control, which may include safeguards to protect against loss or theft, as well as unauthorized access, disclosure, copying, use or modification. Authorized employees and agents of PRO FX who require access to your personal information in order to fulfill their job requirements will have access to your personal information.
Access, correction and contacting us
If you wish to request correction of your personal information in our custody or control, you may write to [email protected] Your right to correct your personal information is subject to applicable legal restrictions. We may take reasonable steps to verify your identity before making corrections. If you wish to make inquiries or complaints or have other concerns about our personal information practices, you may write to us as described above